Refund policy
LUXTIDE — RETURN & REFUND POLICY Effective Date: June 7, 2026
1. Overview
Thank you for shopping with Luxtide. We take great pride in the quality and craftsmanship of every item we offer. Please read this policy carefully before completing your purchase, as it outlines the terms governing all transactions made through our online store.
2. All Sales Are Final — No Returns
Luxtide operates a strict no-return policy. Once an order has been placed and confirmed, we do not accept returns of any kind, for any reason. This applies to all items including clothing, accessories, sale items, limited edition releases, and gift purchases.
We strongly encourage all customers to review product descriptions, size guides, and photographs thoroughly before making a purchase. Our support team is happy to assist with sizing or product questions prior to ordering.
3. No Refunds
All payments made at the time of purchase are final and non-refundable. We do not offer refunds under any circumstances, including but not limited to: change of mind, incorrect size selection, colour or style not meeting expectations, shipping delays outside our control, or orders placed by mistake.
4. No Exchanges
We do not offer exchanges for different sizes, colours, or styles. If you wish to obtain a different item, you are welcome to place a new order through our website, subject to availability.
5. Order Cancellations
Orders cannot be cancelled once payment has been processed. Please ensure all order details are correct before completing checkout.
6. Contact Us
Email: luxtide@proton.me Website: www.luxtide.com
By completing a purchase on the Luxtide website, you confirm that you have read, understood, and agreed to this Return & Refund Policy in its entirety.
© 2026 Luxtide. All rights reserved.
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